Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Rocket Income Tax may collect personally identifiable information, such as your:
First and Last Name
Last four of SSN
If you purchase Rocket Income Tax products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
Rocket Income Tax may also collect anonymous demographic information, which is not unique to you, such as your:
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Rocket Income Tax public message boards, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering a purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Rocket Income Tax collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Rocket Income Tax may also use your personally identifiable information to inform you of other products or services available from Rocket Income Tax and its affiliates. When you submit your information to Rocket Income Tax you agree that we may contact you via phone calls, emails, or sms texts unless you opt out. You consent to receive occasional SMS test/text messages about special offers, or other information, from Rocket Income Tax.
Sharing Information with Third Parties
Rocket Income Tax does not sell, rent or lease its customer lists to third parties
Rocket Income Tax may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Rocket Income Tax may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Rocket Income Tax, and they are required to maintain the confidentiality of your information.
Rocket Income Tax may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Rocket Income Tax or the site; (b) protect and defend the rights or property of Rocket Income Tax; and/or (c) act under exigent circumstances to protect the personal safety of users of Rocket Income Tax, or the public.
Tracking User Behavior
Rocket Income Tax may keep track of the websites and pages our users visit within Rocket Income Tax, in order to determine what Rocket Income Tax services are the most popular. This data is used to deliver customized content and advertising within Rocket Income Tax to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Rocket Income Tax. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Rocket Income Tax website.
The Rocket Income Tax website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Rocket Income Tax pages, or register with Rocket Income Tax site or services, a cookie helps Rocket Income Tax to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Rocket Income Tax website, the information you previously provided can be retrieved, so you can easily use the Rocket Income Tax features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Rocket Income Tax services or websites you visit.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Rocket Income Tax secures your personal information from unauthorized access, use, or disclosure. Rocket Income Tax uses the following methods for this purpose:
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
Rocket Income Tax does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Opt-Out & Unsubscribe from Third Party Communications
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of Rocket Income Tax by contacting us here:
Web page: RocketIncomeTax.com
E-mail & Text Message Communications
From time to time, Rocket Income Tax may contact you via email or text messages for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
You consent to receiving occasional SMS text messages about special offers, or other information, from Rocket Income Tax.
If you would like to stop receiving marketing or promotional communications via email from Rocket Income Tax, you may opt out of such communications by “Replying STOP” or “clicking on the UNSUBSCRIBE button”.
Changes to this Statement
Rocket Income Tax welcomes your questions or comments regarding this Statement of Privacy. If you believe that Rocket Income Tax has not adhered to this Statement, please contact Rocket Income Tax at:
Rocket Income Tax
101 N Maryland Ave
Wilmington, DE 19804
Effective as of December 07, 2015
Last updated January 2020